Shipping Policy
Shipping Policy
Novellaast™ home-office furniture policy information.
Processing and delivery
Orders are normally prepared within 1–3 business days after payment is confirmed. Transit time depends on destination, carrier capacity, weather, customs, and selected service. Checkout estimates are guides, not guarantees.
Track your parcel
Tracking may take up to 48 hours to show movement after carrier pickup.
Tracking may take up to 48 hours to show movement after carrier pickup.
Address changes and duties
Contact us quickly if an address needs correction. Once shipped, changes may be impossible. Local taxes, duties, brokerage, or import fees may apply depending on destination and are the customer's responsibility unless stated otherwise.
Novellaast™
Thoughtful furniture for a more comfortable, organized workspace.
Xuzhou Xianrun Information Technology Development Co., Ltd.
Unified Social Credit Code: 91320302MAEG3WJ282
Legal Representative: Zhang Zilong
Room 303-2, Building C4, Group 1, Area C, Guishan Minbo Cultural Park, No. 39 Pingshan North Road, Gulou District, Xuzhou, Jiangsu, China
Support
service@novellaast.com · +86 138 7463 3823
8:00 AM – 10:00 PM (China Standard Time, UTC+8)
Thoughtful furniture for a more comfortable, organized workspace.
Xuzhou Xianrun Information Technology Development Co., Ltd.
Unified Social Credit Code: 91320302MAEG3WJ282
Legal Representative: Zhang Zilong
Room 303-2, Building C4, Group 1, Area C, Guishan Minbo Cultural Park, No. 39 Pingshan North Road, Gulou District, Xuzhou, Jiangsu, China
Support
service@novellaast.com · +86 138 7463 3823
8:00 AM – 10:00 PM (China Standard Time, UTC+8)